Resources
Tenant FAQ
How do I apply to rent a unit?
You can apply to reside at any available rental via our website or office.
How do I submit a maintenance request?
Maintenance requests can be submitted via our tenant portal or by calling our office.
What if I have an emergency maintenance issue?
If you have an urgent issue, please contact our emergency maintenance line. Contact details are provided in your tenant welcome packet.
What are the requirements to qualify for a rental?
We require proof of income, credit evaluation, background check, and rental history verification. Other requirements may vary by property. Please contact us if you have any concerns or questions about your application.
What happens if I need to move out before my lease ends?
Please contact us if you need to break your lease. While early termination fees apply, we’ll work with you to find the best solution.
Owner FAQ
What services does TAG Realty provide?
At TAG Realty, we offer full-service property management, including property marketing, leasing services, lease preparation, and fund collection. Additionally, our real estate division assists clients with buying and selling properties. We provide professional brokerage services to meet all your real estate needs.
How do you handle tenant screening?
We conduct a thorough screening process to ensure only qualified applicants reside at your rental. This process includes verifying proof of income, evaluating applicants’ credit, checking their rental history, and performing a background check.
What steps would you take to preserve my investment?
We prioritize preserving your property by providing prompt maintenance services and thorough inspections. This proactive approach ensures that minor issues don’t become expensive repairs.
Do you provide property management and real estate services in different languages?
We proudly offer our services in English, Mandarin, Cantonese, Malay, Dutch, and French. This ensures effective communication in your preferred language.
What type of properties do you manage?
We manage a wide array of properties ranging from single family homes to apartment complexes.